Rooobet's Terms & Conditions – Membership Basis

1Introduction & Eligibility

Rooobet.app ("rooobet", "we", "us") is an online gaming and Sports Betting platform. The terms and conditions on this page apply to rooobet's website, mobile app, and all associated services. By using the site, you are considered to have read, understood, and agreed to these terms.

These terms and conditions have been drawn up in compliance with the regulatory laws of Bangladesh and other countries where rooobet operates. If you disagree with any part of these terms, please refrain from using the site.

Eligibility Conditions

• You must be 18 years of age or older.
• You are not accessing the site from a country or region where online gaming is prohibited by law.
• You are permitted to hold only one account registered in your own name.
• You are of sound mind and capable of making your own decisions.

2Account Rules

To open an account with rooobet, you must provide accurate and complete information. rooobet reserves the right to close any account created using false or misleading details. The name, date of birth, and contact information provided at registration will be used for identity verification purposes.

Account Security

You are solely responsible for keeping your login credentials (username and password) confidential. Sharing your account details with anyone is strictly prohibited. You are liable for all activity carried out through your account.

• Each person may hold only one account.
• Operating multiple accounts from the same household or device is strictly prohibited.
• Transferring or selling your account is strictly prohibited.
• Placing bets or managing an account on behalf of another person is not permitted.

KYC Verification Process

Rooobet may request KYC (Know Your Customer) verification before processing a withdrawal or after a certain transaction threshold is reached. This may require a copy of your national ID or passport, along with proof of address. Withdrawals may be delayed until KYC is complete.

3Betting Rules

There are a few ground rules to follow when placing bets on rooobet. Once a bet is confirmed, it cannot be changed or cancelled — unless a cashout option is available.

General Betting Rules

• Minimum bet amounts may vary by market.
• Maximum bet limits are set by rooobet and are subject to change.
• Pre-match bets can be placed up until the match begins.
• In-play betting odds change rapidly and temporary suspensions may occur.
• If incorrect odds are displayed due to a technical error, rooobet reserves the right to void the affected bet.

Match Cancellation & Results

If a match or event is cancelled, the related bet will be voided and the stake refunded. For accumulator bets, the cancelled selection will be removed and the remaining selections settled accordingly.

4Payments & Withdrawals

Rooobet supports popular Bangladeshi payment methods including Mobile Pay, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

• Minimum deposit amount is ৳500.
• Deposits are usually instant, though network delays may occasionally extend processing time to up to 15 minutes.
• The same payment method should be used for both deposits and withdrawals.
• Depositing via third-party accounts is strictly prohibited.

Withdrawal Rules

Your account must be verified before you can make a withdrawal. Withdrawals are typically processed within 15 minutes to 24 hours.

• The minimum withdrawal amount is ৳1,000.
• Wagering requirements must be met before withdrawing winnings from bonuses.
• Withdrawals may be delayed on accounts with incomplete KYC verification.
• Rooobet reserves the right to investigate any withdrawal suspected of involving fraudulent activity.

5Bonuses & Promotions

Rooobet regularly offers bonuses and promotional offers. Each offer carries its own terms, and failure to meet them may result in the bonus and any associated winnings being forfeited.

General Bonus Terms

• Each bonus offer is applicable once per account only.
• Withdrawals are not permitted until wagering requirements have been met.
• Specific games or minimum odds may apply when wagering with bonus funds.
• Bonuses claimed through multiple accounts or the same device will be voided.
• Any unused bonus will be forfeited once the offer's validity period expires.

Special Terms for Sports Betting Bonuses

Sports Betting bonuses generally count toward wagering when bets are placed at minimum odds of 1.80 or higher. Both single and accumulator bets may qualify, though this can vary by offer.

6Code of Conduct & Prohibited Activities

Rooobet is committed to maintaining a fair and honest environment. The following activities are strictly prohibited and may result in account closure and balance forfeiture.

• Fraud: Use of false information, fake identity, or fraudulent payment methods.
• Bonus Abuse: Using multiple accounts or identities to circumvent bonus terms.
• Collusion: Colluding with other players to gain an unfair advantage.
• Arbitrage Betting: Systematically exploiting welcome or promotional offers solely for profit.
• Automation: Using bots or automated software to place bets.
• Money Laundering: Using the platform to launder illicit funds.

7Privacy & Data Protection

Our Privacy Policy explains in detail how your personal information is collected, used, and protected. rooobet does not sell your data to third parties.

However, certain information may need to be shared when required by legal obligations, regulatory authorities, or fraud investigations. For more details, please refer to our Privacy Policy View.

8Intellectual Property

Rooobet's logos, trademarks, website design, content, and software are the property of rooobet or its licensors. Copying, modifying, or distributing any of these without prior written permission is strictly prohibited.

9Limitation of Liability

Rooobet always strives to deliver reliable service. However, our liability is limited in the following circumstances:

• Internet disconnection or third-party server issues.
• Unexpected technical errors or system downtime.
• Issues with the user's own device or software.
• Force majeure events (natural disasters, war, pandemics, etc.).

10Account Closure

You can close your account at any time by contacting support. Please withdraw any eligible balance before closing your account.

Rooobet may close or suspend an account for any of the following reasons:

• Breach of these Terms and Conditions.
• Evidence of fraud or deceptive activity.
• Extended period of inactivity.
• Direction from a regulatory authority.

11Terms Update Policy

Rooobet reserves the right to update these Terms and Conditions at any time. Notice of significant changes will be provided via registered email or a site announcement. Continued use of the site after any changes constitutes acceptance of the updated terms.

12Contact

If you have any questions about these terms or wish to raise a concern, please contact our support team:

• Email: support@rooobet.app
• Live Chat: Available at the bottom-right corner of the site (24/7)
• Language: Support available in Bengali and English